We usually post positive & exciting news about our Wunderbar Passive House project.
We started our journey with eHaus since October 2018, and received our first quote to build our passive house in January 2019. Back then, we were so excited and could imagine it all happening.
In April 2020, eHaus provided pricing to build our passive house that was far beyond the figures they quoted (by 70% plus!!!). I literally fell off the chair!
In the last couple of months, while trying to find a way forward with eHaus, we felt we were doing all the compromising. The process eroded further the trust we placed in eHaus’ competency and professionalism. We had enough and have canceled our project with eHaus. We have asked eHaus to at least pay us back what we have paid to them and on reliance on their designs, as those are now completely useless to us. We feel that this is the only right thing for eHaus to do now. We shall see if eHaus will do so.
This experience has been disappointing and unfortunately adds to the bad news we hear about the New Zealand building industry. We are still figuring out what to do next, but hey at least we can put up a tent at our section this summer.
We will share more soon. We hope others don’t fall into the same traps.